Design Tickets

How to create a Graphic Request
Visit https://tickets.2060digital.com/ and click on the 'new support ticket' button: It will take you to a form you can fill out to request yo...
Mon, 26 Oct, 2020 at 11:46 AM
How to Create an Animated Social Post in FreshDesk
Creating a request for an animated social post is a similar process to creating one for a static image, with a few very important differences. They do, howe...
Thu, 22 Oct, 2020 at 3:07 PM
Due Date Best Practices
When scheduling a ticket, it’s good to take a few things into consideration. If the due date that’s initially added is flexible, be sure to check the box an...
Tue, 19 Mar, 2019 at 1:52 PM
Stock/Photography Direction
Your client might have a very clear vision of what kind of photography they want in their ads, or they may give you no direction at all. Here are a few tips...
Mon, 5 Aug, 2024 at 11:46 AM
Static vs GIF vs HTML5
Static A static display ad is an image that does not contain any animation. It is faster to produce than a GIF or HTML5 display ad. GIF GIF display ad...
Mon, 25 Feb, 2019 at 3:29 PM
Automotive Dealership Checklist
Planning on working with an automotive (Kerry, Kings, Joseph, Wyler, etc) dealership? Here are a few quick tips on the most important things to ask the clie...
Fri, 10 Jul, 2020 at 4:06 PM
Recreation and Build-Out Needs
In some instances, a client or market might want the Hub to recreate and/or build-out an existing design. Here is a checklist of things we will need to acco...
Thu, 30 Jun, 2022 at 11:52 AM
Ticket Request Best Practices
Set up your tickets for success! Here are the best practices for a successful ticket. This article is paired with the article “How to Create a Graphic Reque...
Tue, 9 Nov, 2021 at 8:44 AM
Client-Provided Graphic Recommendations
You will need to request some graphic files from your clients, including logos, and in some cases, photography. Here are some basic guidelines to follow whe...
Tue, 5 Jan, 2021 at 5:09 PM
What does a "SINGLE REQUEST" mean?
You may have noticed that a new checkbox has been added to the form used when submitting creative requests. If you haven't, it looks like this: Since...
Tue, 26 Apr, 2022 at 10:17 AM